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Tell us what you have been asked to prove.

What to tell us

Eight situations, and what to send for each. If none fits, use your own words.
The situation	What to tell us
An examination is scheduled.	The date, the supervisor, and the areas you expect examined.
An examination produced a finding.	The finding as written, the response date, and who owns the corrective action plan.
A counterparty has demanded something.	Who is asking, what they asked for in their words, and when.
A regulator or department has sent a questionnaire or inquiry.	Which one, its due date, and what it asks for.
A rule changed and the board needs a paper.	The rule, the board date, and whether the paper informs or decides.
The board has asked which AI is in use and who approved it.	The date of the meeting and whether an inventory exists today.
Internal audit or the audit committee raised it.	What was raised, and whether the answer must come from outside your own team.
Something happened.	Call rather than write, and say what you must report and to whom.

If something is sensitive

Do not send passwords, authentication codes, credentials, scan output, hostname lists, network diagrams, vulnerability details, confidential contracts, any document containing nonpublic customer information, or personal information about anyone other than yourself, through the form or by email. If you need to send something sensitive, say so and we will arrange a channel.

Send us the question in writing.

Fields marked with an asterisk are required.

Your name

The person we reply to.

Work email

We reply to this address.

Organization

The institution or company concerned.

Phone

If you would rather be called.

Job title

It tells us who else reads our reply.

Industry

It decides which obligations we look at first.

What prompted this

What changed or what you must prove, in no more than 2,000 characters.

Do not paste credentials, scan output or customer information here. See the full list.

What are you asking about

Not sure yet is a real answer.

Your date, if you have one

An examination, board meeting, counterparty deadline or renewal.

What happens to this. Your message is emailed to Red Stick Solutions and is read by a person. We keep inquiry correspondence while we are in contact with you and for a fixed period after the last message, as the Privacy notice describes. We do not sell it, share it with advertisers, or add you to a mailing list. See the Privacy notice for the full statement.

Or call 888-260-7050 and talk it through.

Three routes reach the same team and none goes to a queue. We reply within one business day, and the reply comes from a person, not an autoresponder.

Call to talk it through, write when a procurement system must send the message, and use the form to keep your date with your question.

We are based in Baton Rouge, Louisiana, and work with clients wherever they are. Tell us where you are and whether you need anyone onsite, and we will tell you what we can commit to.

We take on a limited number of engagements at a time. That is the shape of the firm and not a stage on the way to something else.

Tell us your date and the first reply tells you whether we can meet it. If we cannot, we will say so rather than book you and find out later.